Privacy
Cookie policy
This policy explains how Totel Protect uses cookies, local storage and similar technologies, and how you can control your choices.
Last updated: 10 October 2026
What these technologies are
Cookies are small text files placed on your device. Local storage is a similar browser feature that lets a website remember information on your device. UK privacy rules apply to both cookies and similar storage technologies.
What the main website uses
Our own local storage remembers your basket and privacy choices. Instagram videos are optional and stay blocked until you allow them. With analytics consent, we remember campaign labels for the current browser tab and pass them to our Shopify shop. We do not install a separate advertising tracker or browser analytics service. Netlify provides visitor statistics from server logs without analytics cookies.
| Name | Technology | Purpose | Category | Duration |
|---|---|---|---|---|
tp_demo_cart |
Local storage | Remembers products added to the basket so the requested shopping function works. | Essential | Until you remove the item or clear browser storage |
tp_cookie_consent_v1 |
Local storage | Remembers your privacy preferences and the date they were saved. | Essential | Up to 6 months |
Optional categories
Instagram videos
The two homepage videos are hosted by Instagram, a Meta service. They do not connect to Instagram until you select Allow Instagram videos, enable that category in Cookie settings or choose Accept all. This choice allows both videos and is remembered for up to 6 months.
Once allowed, Meta receives your IP address and browser details and may store or access information on your device, use it for tracking and advertising, or associate it with your Instagram account. See the Instagram privacy policy for Meta's purposes and controls. You can use the rest of our website without allowing these videos, or follow the links to watch directly on Instagram.
Analytics
With your permission, session storage named tp_campaign_session_v1 remembers campaign source, medium, name, content and term labels for this tab. These labels are added to links to our Shopify product and basket pages to support campaign attribution. This storage is cleared when the tab closes or you withdraw analytics consent. We do not store customer details or advertising click IDs in it. No browser analytics service is installed. Netlify's server-based visitor statistics do not use this optional category or analytics cookies.
Marketing
No separate advertising tracker is currently installed. Any future optional marketing tracker will remain blocked until you opt in. Instagram is controlled separately by the Instagram videos choice described above.
Shopify checkout
When you choose to proceed to checkout, you leave the main website and visit shop.totelprotect.com, which is operated using Shopify. Shopify may use essential cookies and other technologies to provide the basket, checkout, security, fraud prevention and payment functions you request. For more information, read the Totel Protect Shopify privacy policy.
External services
Some pages load fonts from Google Fonts, which receives technical request information such as your IP address and browser details. The homepage uses locally hosted fonts. Instagram embeds load only after the choice described above. Links to Instagram, Trustpilot and other external websites are governed by those services' own policies when you choose to visit them.
Managing or withdrawing consent
On your first visit, the privacy banner lets you accept all optional categories, reject all non-essential technologies or choose individual categories. You can change or withdraw your choice at any time by selecting Cookie settings in the footer.
Switching off Instagram videos removes the embedded players and blocks future loads on this website. This cannot undo information already sent to Meta or delete cookies held by Instagram; use Instagram's controls or your browser settings to manage those. If your browser cannot save your choice, it applies only to the current page.
You can also delete stored information through your browser settings. Doing so may empty your basket and cause the consent banner to appear again.
Changes to this policy
We will update this policy and ask for fresh consent where appropriate if the technologies or purposes used by the website change.
Contact
If you have questions about this policy or your privacy choices, contact Totel Protect at info@totelprotect.com.